Unlimited Onsite, and Remote IT Support

Your team shouldn’t waste time waiting for IT help. Veritaz provides fast, reliable IT support services and to resolve issues quickly, protect your systems, and prevent tech problems before they disrupt your business.

24/7 remote assistance, issues solved instantly

Proactive monitoring, problems stopped before they impact you

Enterprise-grade security for all systems and users

Full visibility, every ticket and system documented​

Full visibility, every ticket and system documented

What Changes When Veritaz Supports Your Team

See the difference when IT support actually works the way it should.

Without Veritaz IT Support

Hours waiting for IT help

Juggling multiple vendors who blame each other

IT person unavailable nights and weekends

Expensive staff troubleshooting instead of working

Downtime costs productivity and money

With Veritaz Supporting Your Team

Someone answers in under 2 minutes—your team stays productive

One partner handles everything—zero finger-pointing

24/7 monitoring prevents problems even when nobody’s watching

Your team focuses on revenue while we handle technology

Issues resolved before they impact operations

Unlimited IT support means your team works instead of waiting.

Why Veritaz Delivers Better IT Support

Sub-2-Minute Response Time:

90% of calls answered in under 2 minutes by technicians who know your business. You call, we answer immediately, and we solve your problem. No voicemail. No ticket portals. Just immediate help when you need it.

Remote Support Solves Most Issues Quickly:

Technicians connect remotely, troubleshoot live, and resolve issues while your team watches. Software problems, email configuration, network troubleshooting, password resets—solved in minutes while you stay at your desk

Local Onsite Support When Needed:

Some problems require hands-on hardware. Local Boston-area technicians arrive fast for server failures, network equipment, imaging systems, and desktop replacements that can't be handled remotely.

24/7 Monitoring Prevents Problems:

Your systems monitored constantly. Failing hard drives detected before data loss. Security threats blocked before damage. Performance issues resolved before users notice. Problems prevented, not just fixed after they disrupt work.

Emergency Support Available Anytime:

Critical systems down after hours? Weekend server failure? Emergency support responds immediately. Premium packages include emergency after-hours support for business-critical issues.

Complete Documentation Maintained:

Every support ticket, system configuration, password, and solution documented and organized. Nothing lost when employees leave. Complete visibility speeds troubleshooting and ensures continuity.t

Trusted by 300+ Businesses

Calls answered in 1-2 minutes

Industry-best uptime

Leading Cybersecurity tools

Certified by

Unlimited IT Support Services

Veritaz provides comprehensive IT support to keep your technology running reliably and your team productive. From everyday troubleshooting to urgent emergencies, our support services ensure your systems are secure, efficient, and always operational.

Our Online Support Includes:

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Technical Account Management—Dedicated oversight of your IT environment, ensuring systems are optimized, secure, and aligned with your business needs.
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Technical Support (M-F, 8am–6pm)—Prompt, professional assistance for software, hardware, and network issues during regular business hours.
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Onsite Support—When remote support isn’t enough, our technicians can visit your location to resolve complex issues quickly.
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Emergency After-Hours Support—Fast, reliable assistance outside of standard hours to minimize downtime during critical situations.

Managed IT & Cybersecurity

All Veritaz IT packages include enterprise-grade IT management and unlimited support, so your business stays secure and your team stays productive.

  • IT Management: Complete IT management built on a higher standard with 24/7 monitoring, fast response, and proactive support that keeps your systems running smoothly and your team productive.

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  • Managed Cybersecurity: Advanced threat protection, 24/7 monitoring, and automated defenses keep hackers out and data safe.

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Simple, Transparent, Flexible Packages

No hourly billing. No surprise fees. Just one predictable monthly rate per user or endpoint that scales with your business and covers everything you need for IT.

Basic:

Keep the lights on. You get unlimited remote support, 24/7 monitoring, and antivirus to keep your team productive.

Standard:

Secure your data. You get everything in Basic plus onsite support, cloud file backups, vulnerability management, and an annual risk assessment

Premium:

Audit-ready protection and Emergency Support for when you need it most. You get our Advanced Password Management system, our Managed 5G Backup, and our best backup solution.

 

Plans start at $125 per endpoint

The Veritaz IT Solutions Standard: Solving All Your IT Problems

Technology should help your business grow, not hold it back. We work for you as your IT advocate: troubleshooting with software vendors, protecting you against hackers, and keeping your team focused on their most important work instead of wrestling with tech problems.

The result? Your business grows and thrives because technology finally works the way it’s supposed to.

Try Veritaz IT Solutions Free for 30 Days

First month is on us. Try our service with zero commitment. If we’re not solving your IT problems, reducing your stress, and making your business more efficient, you can walk away. No penalties

Call or Text Us: (617) 307-4727

Frequently Asked Questions

Veritaz doesn’t just fix problems—we prevent them. With 24/7 monitoring, rapid response times, and enterprise-grade security, we keep your technology running smoothly so your team can stay productive. One partner manages your servers, networks, applications, devices, phones, and email—eliminating vendor headaches.

Our team answers calls in 1–2 minutes on average. Remote issues are often resolved in real time, and on-site support is available when needed. Emergency after-hours support ensures minimal downtime outside regular business hours.

We provide online support for software troubleshooting, device and network issues, email configuration, Microsoft 365 administration, and guided employee training—covering virtually all everyday IT challenges without needing an on-site visit.

Yes. Every package includes enterprise-grade security, including protection against ransomware, phishing, and malware. Advanced packages add managed backups, multi-factor authentication, dark web monitoring, and compliance support for complete risk management.

Absolutely. We provide full Microsoft 365 management, including E3 support, Teams collaboration setup, tenant backups, and ongoing administration to ensure smooth and secure operations.

Yes. We offer simple, transparent, and flexible monthly packages—no hourly billing or surprise fees. Packages scale with your business and cover everything from remote support to full cybersecurity, backups, and IT management.

Veritaz provides on-site support for complex issues that cannot be resolved remotely. Our technicians are trained to quickly troubleshoot, repair, or configure systems while minimizing disruption to your operations.

We maintain complete, up-to-date documentation for all systems, configurations, and support tickets. This ensures nothing falls through the cracks and enables faster issue resolution and strategic IT planning.

Yes. You can try our services free for 30 days with zero commitment. If we don’t improve your IT efficiency, reduce stress, and protect your business, you can walk away—no penalties.

By keeping technology reliable, secure, and efficient, Veritaz allows your team to focus on revenue-generating work. Our proactive IT management, rapid support, and strategic guidance enable smoother operations, fewer interruptions, and a scalable IT foundation for business growth.