Unlimited Remote IT Support
Your team shouldn’t waste time waiting for IT help or navigating confusing ticket portals. Veritaz IT Solutions provides fast, reliable remote IT support to resolve software, cloud, and network issues instantly, keeping your business running without interruption.
Sub-2-minute response
90% of calls answered by a live tech
Instant remote resolution
We fix issues while you watch
Enterprise-grade security
For every remote user and device
Total cloud management
Microsoft 365, G-Suite, and more
What Changes When Veritaz IT Solutions Supports Your Team Remotely
See the difference when remote IT support actually works the way it should.
Without Veritaz IT Solutions’
Remote Support
- Hours waiting: For a callback while staff sits idle.
- The Blame Game: Vendors and ISPs point fingers at each other.
- DIY Troubleshooting: Employees waste hours on Google trying to fix VPNs.
- Security Gaps: Remote workers on unpatched or unsecured networks.
- Solo-Tech Risk: One person can’t scale or be available 24/7.
With Veritaz IT Solutions’
Supporting Your Team
- Immediate Assistance: Someone answers in under 120 seconds.
- One-Stop Advocacy: We fight the technical fight with all vendors for you.
- Focus on Revenue: Your team works while our experts handle the tech.
- Proactive Defense: 24/7 monitoring detects threats before they cause downtime.
- Professional Depth: 17+ experts ensuring business continuity.
Why Veritaz IT Solutions Delivers Better Remote IT Support
Sub-2-Minute Response Time:
We don't do ticket queues. You call, we answer, and we solve your problem. Our technicians know your name and your business.
Live Remote Troubleshooting:
Our experts connect securely to your device to resolve software glitches, email configurations, and network issues in real-time.
Local Onsite Support When Needed:
If it can’t be fixed remotely, our Boston-area technicians arrive fast for hardware failures or network outages.
24/7 Proactive Monitoring:
We detect failing hardware or cloud outages before you even notice a problem. We prevent downtime rather than just reacting to it.
Complete Documentation:
Every password, configuration, and ticket is documented. You have full visibility, and nothing is lost if your team scales or changes.
Expert Remote IT Support That Works For You
We act as your dedicated remote IT Advocate, handling the technical heavy lifting with software and hardware providers so your team can focus on patients and revenue and not wrestle with tech problems.
Here’s how we work for you:
- One-Stop Advocacy: We act as your single point of contact for Microsoft, ISPs, and phone providers.
- Total Software Liaison: From Microsoft 365 and G Suite to industry-specific platforms like Dentrix, Eaglesoft, OpenDental, and Curve, we speak their language so you don’t have to.
- Client-First Interests: We represent your best interests, not the vendors’. We are not commissioned on upsells; we recommend what keeps your business running and stays budget-conscious, not what maximizes vendor revenue.
- Complete IT Documentation: We maintain organized records of every system, password, and configuration.
- Integrated Infrastructure: We manage your servers, networks, applications, and VoIP (as a Weave partner) under a single plan. One partner, one phone number, zero vendor juggling.
Trusted by 300+ Boston SMBs
Calls answered in 1-2 minutes
Industry-best uptime
Leading Cybersecurity tools
Certified by
IT Support
Veritaz IT Solutions acts as your single point of contact for all technology, providing fast, reliable support to resolve issues quickly, protect your systems, and prevent tech problems before they disrupt your business.
Onsite IT Support
When remote help isn’t enough, our local Boston-area technicians arrive fast to handle hands-on hardware needs. We provide immediate onsite assistance for server failures, network equipment repairs, and physical workstation setups.
IT Consulting & Projects
Scale your business with expert guidance. From cloud migrations and Microsoft 365 optimization to hardware procurement and lifecycle planning, we manage your complex technical projects from start to finish.
Managed IT & Cybersecurity
All Veritaz IT Solutions’ IT packages include enterprise-grade IT management and unlimited support, so your business stays secure and your team stays productive.
IT Management:
Complete IT management built on a higher standard with 24/7 monitoring, fast response, and proactive support that keeps your systems running smoothly and your team productive.
Managed Cybersecurity:
Advanced threat protection, 24/7 monitoring, and automated defenses keep hackers out and data safe.
Unlimited Support:
Our qualified technicians are ready to help remotely or onsite, whenever your team needs assistance.
Managed IT & Cybersecurity
All Veritaz IT Solutions’ IT packages include enterprise-grade IT management and unlimited support, so your business stays secure and your team stays productive.
IT Management: Complete IT management built on a higher standard with 24/7 monitoring, fast response, and proactive support that keeps your systems running smoothly and your team productive.
Managed Cybersecurity: Advanced threat protection, 24/7 monitoring, and automated defenses keep hackers out and data safe.
Unlimited Support: Our qualified technicians are ready to help remotely or onsite, whenever your team needs assistance.
With Veritaz IT Solutions,
security and support aren’t extras—they’re built into every plan.
Simple, Transparent, Flexible Packages
No hourly billing. No surprise fees. Just one predictable monthly rate per user or endpoint that scales with your business and covers everything you need for IT.
Basic:
Keep the lights on. You get unlimited remote support, 24/7 monitoring, and antivirus to keep your team productive.
- Technical Management and Remote Support
- Managed Endpoint Security, Detection And Response
- Filtering and Encryption
- Cybersecurity Awareness Training
- 24/7 Monitoring
- Microsoft Patching
- Hardware Procurement
- Mobile Device Support
Standard:
Secure your data. You get everything in Basic plus onsite support, cloud file backups, vulnerability management, and an annual risk assessment
- Everything in Basic
- Onsite Support Included
- Dark Web Monitoring
- Vulnerability Management
- Annual Risk Assessment
- Annual Advanced Cybersecurity Testing
- Proactive Network and Firewall Management
- Managed File Backup
- New Computer Installations
- And Much More…
Premium:
Audit-ready protection and Emergency Support for when you need it most. You get our Advanced Password Management system, our Managed 5G Backup, and our best backup solution.
- Everything in Standard
- Emergency After-Hours Support Included
- Password Management (2FA/MFA)
- Annual Pen Test
- Annual Disaster Recovery Test
- New Server And Migration Labor
- Managed Remote Control/By User
- Managed Full Server Backup
- 5G Backup/Unlimited Data
Plans start at $125 per endpoint
The Veritaz IT Solutions Standard: Solving All Your IT Problems
Technology should help your business grow, not hold it back. We work for you as your IT advocate: troubleshooting with software vendors, protecting you against hackers, and keeping your team focused on their most important work instead of wrestling with tech problems.
The result? Your business grows and thrives because technology finally works the way it’s supposed to.
Try Veritaz IT Solutions Free for 30 Days
First month is on us. Try our service with zero commitment. If we’re not solving your IT problems, reducing your stress, and making your business more efficient, you can walk away. No penalties
Frequently Asked Questions
We answer 90% of support calls live in under 2 minutes, eliminating ticket queues and voicemail.
It is instant technical help provided via secure remote-access tools to fix your software, cloud, or network issues in real-time.
As part of our "Big 3" bundle, we provide local Boston-area technicians for fast onsite hardware and network repairs.
We act as your advocate and handle the technical "finger-pointing" with ISPs and software providers so you don't have to.
Yes, we use CISSP-certified, enterprise-grade encrypted tools that require your permission to connect.
Absolutely, our remote support and security tools are designed to protect and assist your team from any location.
Yes, we provide complete management of your cloud licenses, security configurations, and user permissions.
Yes, all of our packages include unlimited remote support for one predictable monthly rate with no hidden hourly fees.
Yes, our Hybrid Support Model allows us to augment your existing staff with our specialized tools and 24/7 monitoring.
You get a full month of service at no cost to experience our sub-2-minute response and proactive management with zero commitment.
